Frequently Asked Questions
Everything you need to know about your Arc experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Arc accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your materials sustainably sourced?
Yes, Arc is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.